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Remote Access by External Suppliers Policy Overview


This policy promotes good practice to ensure that a secure and consistent process for external suppliers is followed. Supplier-specific remote desktop accounts are by default disabled until required, and only allow access to specific systems for specified time periods.

Key Points

  • Supplier-specific accounts must be created for access to each specific remote desktop,
  • These accounts remain disabled by default until required,
  • Access to systems is only allowed during specific time periods, on request of the relevant service team.

The Policy Document

The complete policy can be found here.


Further guidance is currently under development.

The IT Help pages (SHU staff only) contain further guidance on


Sheffield Hallam University website

Sheffield Hallam University, City Campus, Howard Street, Sheffield S1 1WB

Telephone 0114 225 5555 | Fax 0114 225 4449

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